UK GDPR Policy

This UK GDPR Policy explains how personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) when you use hutixe.com. It should be read together with our Privacy Policy, which provides broader details on how personal information is collected and used.

1. Our Commitment to Data Protection

We take data protection seriously and are committed to processing personal data lawfully, fairly and transparently. Personal information is handled only where there is a valid legal basis and for clearly defined purposes.

2. Personal Data We Process

Depending on how you interact with our website, we may process personal data including:

• Identification and contact details such as name, address, email and phone number (optional)
• Order, payment and transaction-related information
• Communication records when you contact customer support
• Technical data such as IP address and device or browser information

We do not collect personal data that is not relevant to the operation of our services.

3. Legal Bases for Processing

Under UK GDPR, we rely on one or more of the following legal bases to process personal data:

• Performance of a contract, such as processing and delivering orders
• Compliance with legal or regulatory obligations
• Legitimate interests related to operating and improving our website and services
• Your consent, where required and applicable

4. Data Subject Rights

Under UK GDPR, you have specific rights in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request erasure of personal data, where applicable
• Request restriction of processing in certain circumstances
• Object to processing based on legitimate interests
• Request data portability, where applicable

Requests to exercise these rights can be made using the contact details provided below.

5. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting and regulatory requirements.

6. Data Security Measures

Appropriate technical and organisational measures are in place to protect personal data against unauthorised access, loss, alteration or misuse.

While we take reasonable steps to safeguard data, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. International Data Transfers

Where personal data is transferred outside the United Kingdom, appropriate safeguards are applied to ensure an adequate level of data protection in line with UK GDPR requirements.

8. Complaints and Supervisory Authority

If you have concerns about how your personal data is handled, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

We encourage you to contact us first so we can address any concerns directly.

9. Contact Information

• E-mail: business@hutixe.com
• Phone: +65 (807) 43563
• Address: 71 PUNGGOL CENTRAL #06-38, SINGAPORE 828755, SINGAPORE

Customer support hours: Monday to Friday, 10:00 – 18:00 (UK local time, GMT/BST). Enquiries received outside these hours or on public holidays will be responded to on the next working day.